Privacy Policy

1. Overview

This Privacy Policy explains how RealYield (“RealYield,” “Company,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you use www.realyield.us, the RealYield application, and related services, features, integrations, emails, and communications.

By using RealYield, you agree to this Privacy Policy. If you do not agree, you should not use RealYield.

2. Scope

This Privacy Policy applies to:

• The RealYield website.
• The RealYield application.
• RealYield account features.
• Deal analysis tools.
• Portfolio management tools.
• AI insight features.
• Agent-investor collaboration features.
• Uploaded files and extracted data.
• Subscription and billing workflows.
• Related emails, support, integrations, and services.

This Privacy Policy does not apply to third-party websites, services, or platforms that RealYield does not control.

3. Information We Collect

3.1 Account and Contact Information

We may collect:

• Name.
• Email address.
• Account login information.
• Authentication data, including Google OAuth data if used.
• Account preferences.
• User role, such as investor, agent, or both.
• Subscription or plan status.

3.2 Payment and Subscription Information

Payments may be processed by third-party payment processors such as Stripe.

We may collect:

• Subscription status.
• Plan type.
• Billing history.
• Payment status.
• Transaction identifiers.
• Limited payment-related information.

We do not store full credit card numbers unless expressly supported by a compliant payment provider.

3.3 Property, Portfolio, and Deal Information

We may collect:

• Property addresses.
• Property characteristics.
• Purchase price.
• Rent assumptions.
• Expense assumptions.
• Financing assumptions.
• Valuation assumptions.
• Market assumptions.
• Saved deals.
• Portfolio records.
• Investment goals.
• Investor profile and preferences.
• Strategy inputs.
• Risk preferences.
• Deal notes.
• Portfolio performance data.

3.4 Uploaded Files and Extracted Data

You may upload or import:

• CSV files.
• PDF files.
• Property URLs.
• Spreadsheets.
• Documents.
• Text descriptions.
• Other supported files or data sources.

We may extract, process, and store information from those files to provide deal analysis, portfolio insights, recommendations, and platform functionality.

3.5 Agent, Investor, and Collaboration Data

If you use collaboration features, we may collect:

• Agent profile information.
• Investor profile information.
• Relationship invitations.
• Accepted or pending team relationships.
• Shared deals.
• Shared notes.
• Collaboration activity.
• Communications or workflow actions within RealYield.
• Market or territory information.
• Deal recommendations sent between users.

3.6 AI Inputs, Outputs, and Logs

We may collect and store:

• AI prompts.
• User inputs submitted to AI tools.
• Uploaded data processed by AI.
• Extracted property information.
• AI-generated outputs.
• Recommendations.
• Deal scores.
• Portfolio insights.
• Analysis history.
• Logs needed for safety, debugging, quality improvement, dispute protection, and product functionality.

3.7 Usage, Device, and Technical Information

We may collect:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Referring pages.
• Pages viewed.
• Session data.
• Feature usage.
• Log data.
• Error reports.
• Cookie identifiers.
• Approximate location derived from technical data.

3.8 Support and Communications

If you contact us, we may collect:

• Your message.
• Email address.
• Support history.
• Attachments you provide.
• Information needed to respond to your request.

4. Sources of Information

We collect information from:

• You directly.
• Your account registration.
• Your uploaded files.
• Your property and portfolio inputs.
• Your use of RealYield features.
• Your invited collaborators, agents, or investors.
• Authentication providers.
• Payment processors.
• Property data providers.
• Rent and valuation data providers.
• Cookies and similar technologies.
• Analytics and infrastructure providers.

5. How We Use Information

We use information to:

• Provide RealYield services.
• Create and manage accounts.
• Analyze real estate deals.
• Generate AI insights and recommendations.
• Save deals and portfolio records.
• Enable portfolio management.
• Enable agent-investor collaboration.
• Enrich property data.
• Process subscriptions and payments.
• Provide customer support.
• Send account, product, billing, and security communications.
• Personalize the user experience.
• Improve, debug, and optimize the platform.
• Monitor security and prevent abuse.
• Enforce Terms of Service.
• Comply with legal obligations.
• Protect RealYield, users, and third parties.

6. AI Processing

RealYield may process user inputs, uploaded documents, extracted data, property information, portfolio information, and collaboration data through AI systems or third-party AI providers.

AI processing may be used to:

• Analyze deals.
• Extract information from documents.
• Generate recommendations.
• Summarize property or portfolio data.
• Identify risks and opportunities.
• Create portfolio insights.
• Improve user experience.

AI outputs may be logged for:

• Product functionality.
• Debugging.
• Safety.
• Quality improvement.
• Abuse monitoring.
• Dispute protection.

RealYield does not sell your personal data.

RealYield does not use identifiable customer data for public model training.

We do not guarantee that AI outputs are accurate, complete, or current.

7. How We Share Information

We may share information with:

7.1 Service Providers

We may share information with vendors that help us operate RealYield, including:

• Hosting providers.
• Database providers.
• Authentication providers.
• Payment processors.
• AI providers.
• Analytics providers.
• Email providers.
• Customer support tools.
• Security and monitoring providers.
• Infrastructure providers.

These providers may process information on our behalf.

7.2 Payment Processors

Payment information may be processed by third-party payment providers such as Stripe. Their use of payment information is governed by their own terms and privacy policies.

7.3 Property and Data Providers

We may share property-related inputs with third-party data providers to return property details, valuation estimates, rent estimates, address information, map data, or market-related information.

7.4 AI Providers

We may share user inputs, uploaded content, extracted data, or analysis requests with AI providers to generate RealYield outputs and insights.

7.5 Collaborators, Agents, and Investors

If you invite, connect with, or share information with another user, agent, investor, team member, or collaborator, information you choose to share may be visible to that person or organization.

You are responsible for deciding what information to share.

7.6 Legal and Safety Purposes

We may disclose information if we believe it is necessary to:

• Comply with law.
• Respond to legal process.
• Enforce our Terms.
• Protect RealYield.
• Protect users or others.
• Prevent fraud, abuse, or security threats.
• Investigate potential violations.

7.7 Business Transfers

If RealYield is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.

8. We Do Not Sell Personal Data

RealYield does not sell your personal data.

If our practices change in the future, we will update this Privacy Policy and provide any legally required choices.

9. Cookies and Tracking Technologies

RealYield may use cookies and similar technologies for:

• Authentication.
• Session management.
• Security.
• Preferences.
• Analytics.
• Product improvement.
• Performance monitoring.
• Fraud prevention.
• Marketing, if implemented.

You may be able to manage cookies through your browser settings or cookie consent controls where available. See our Cookie Policy for details.

Disabling cookies may limit some RealYield features.

10. Privacy Choices

Depending on your location and account settings, you may be able to:

• Access your account information.
• Update your account information.
• Request correction of inaccurate information.
• Request deletion of your account or data.
• Request export of certain data.
• Unsubscribe from marketing emails.
• Manage cookies through browser or consent settings.

You may still receive transactional, billing, security, legal, and account-related communications even if you opt out of marketing emails.

To make a privacy request, contact info@realyield.us.

11. California Privacy Rights

If you are a California resident, you may have certain rights under applicable California privacy laws, including the right to:

• Know what personal information we collect, use, disclose, or share.
• Access personal information we maintain about you.
• Request deletion of personal information.
• Correct inaccurate personal information.
• Opt out of sale or sharing of personal information, if applicable.
• Not be discriminated against for exercising privacy rights.

RealYield does not sell personal information.

To exercise your rights, contact info@realyield.us.

We may need to verify your identity before completing your request. You may also designate an authorized agent where permitted by law, and we may request information to verify the agent’s authority.

12. International Users

RealYield is operated from the United States.

If you access RealYield from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

Privacy laws in those jurisdictions may differ from the laws where you live.

By using RealYield, you consent to the transfer, processing, and storage of information in the United States and other applicable jurisdictions, where permitted by law.

13. Data Retention

We retain information for as long as reasonably necessary to:

• Provide RealYield services.
• Maintain your account.
• Support subscriptions and billing.
• Provide customer support.
• Improve and secure the platform.
• Resolve disputes.
• Enforce agreements.
• Prevent fraud or abuse.
• Comply with legal, tax, accounting, regulatory, or operational obligations.

When information is no longer needed, we may delete, aggregate, or de-identify it, subject to legal, backup, security, and operational requirements.

14. Security

We use reasonable safeguards designed to protect information, including where appropriate:

• Encryption.
• Access controls.
• Monitoring.
• Rate limiting.
• Secure authentication practices.
• Logging and security review.
• Vendor security practices.

No system is completely secure. We cannot guarantee absolute security.

You are responsible for protecting your login credentials and promptly notifying us if you believe your account has been compromised.

15. Third-Party Links and Services

RealYield may link to or integrate with third-party websites, property listings, data providers, payment processors, authentication providers, AI providers, maps, or other services.

Their privacy practices are governed by their own policies.

RealYield is not responsible for the privacy, security, accuracy, or practices of third-party services.

16. Children’s Privacy

RealYield is not intended for users under 18.

We do not knowingly collect personal information from children under 18.

If we learn that we collected information from a child under 18, we may delete it.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on RealYield with the updated date. Continued use of RealYield after changes means you accept the updated Privacy Policy.

18. Contact

For privacy questions or requests, contact:

info@realyield.us